Serving Plano and beyond Water Heater Replacement Plano

Excellent Service Provider Jun 17, 2026

Excellent service provider. Pleasant experience starting from the inquiry, discussion, quotes all the way till satisfactory professional install (had 2 water heaters and 1 InSinkErator replaced). Courteous, knowledgeable, and professional staff.

Rajendra Mittal

Great experience from start to finish Apr 24, 2026

Great experience from start to finish. Zane and Billy were on time, professional, and kept everything clean while they worked. We had been struggling with getting hot water to different parts of the house, and they took the time to really understand the issue and explain a solution. They installed a recirculating pump on the water heater, and it’s made a big difference. Everything was handled smoothly, including scheduling the follow-up. Couldn’t ask for better service.

Adrian Valdes

Extremely professional service Apr 16, 2026

This was my first experience working with DNA, and I can confidently say that Wes Hart was extremely professional. He carefully assessed our 21-year-old system with two 100-gallon boiler tanks. I was especially impressed by their attention to detail and respect for our space—they wore shoe covers before entering our two-story building and worked with great care throughout the visit. They took the time to listen to my needs and thoroughly evaluated options, including the possibility of reusing the chimney, pipes, gas line, and water line. They provided three well-considered proposals tailored to our situation. I would highly recommend DNA for anyone looking for reliable water heater solutions.

Guccereso T

They Are My Go-To Company Apr 14, 2026

Zane and John came to my house and were very professional. They checked my total hot water system out and found no issues. They are my go-to company when it comes to my plumbing needs. I highly recommend DNA Plumbing.

Stephen Manning

Very quick to resolve my issue Apr 12, 2026

I called on a Saturday for issues with my hot water having a reduced flow. I got an appointment made and repair done in the same day. The 2 technicians were wonderful, professional, and very quick to resolve my issue. I am very happy! One piece of feedback. Have some common issues with their remedies documented or available for customers to try and address themselves. If the customer is not comfortable or unwilling to do them, then a service call would be appropriate. In my case, I could have done the steps myself, with some guidance on what to check. It would have made me even happier and saved some money. Just wanted to pass that along.

Patrick C

I would highly recommend DNA Apr 3, 2026

Wes and his crew showed up the same day after my order was placed. They worked nonstop for 5 hours to replace two water heaters and repaired a leaking bathroom sink. Pricing was upfront and no surprises. They were highly skilled and demonstrated great care of our property and did not make a mess. I would highly recommend DNA to my friends.

Edward Szeto